最近有很多的学员向我打听让ETS送分的话到底学校能什么时候收到

然后为什么通过http://toefl.etETS.net.cn/cn 送分也没有回执啥都没有..

转载一个通话记录供大家参考

基本上从NEEA上发出order会在3-4个工作日mail出去

然后从mail那天开始大约7-10个工作日能收到，基本上就是半个月吧

Record:

1-609-771-7100 or 1-877-863-3546 (Monday – Friday, 8:00 a.m. – 7:45 p.m. Eastern Time (New York), except for U.S. holidays)

12:30 Eastern Time (New York) Oct 19^th, 2010

0016097717100 …

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0…

ETSmm: Thank you for calling ETS, what can I do for you?

Hillary: Hello, I am an examinee from China. I just came face to face with some problems. Really sorry to bother you guys… Hello? …

ETSmm: Yes? I am listening.

Hillary: Ehhh… I took Toefl test several times during the past 5 months, and I ordered to send some of them to some schools for which I plan to apply, but I never received any acknowledgement or any email to identify whether my orders fulfilled or not. I just wanna check it.

ETSmm: Okay, your ETS ID, please?

Hillary: Wait a moment, just a little while…. Em, my ETS ID is XXX-XXXXX.

ETSmm: Your name?

Hillary: Em.. my last name is XXX, X-X-X, and my given name is XXXX, X-X-X-X.

ETSmm: You birthday, please?

Hillary: XXX-XXth-XXXX

ETSmm: Your address?

Hillary: Em… Actually I thought I wrote down my address in Chinese character, but, Em… Okay, my address is X-X-XX, XXXXXXXXXXXXXX, XX# XXXXXXXX XXXXX Street, XXXXXXX District, Beijing, China, I guess.

ETSmm: What can I do for you?

Hillary: I believed I’ve already ordered to sent my Toefl score to 6 business school, I just wanna know how’s it going.

ETSmm: Wait a minute…, I can see Georgetown, and …

Hillary: Yes, GTU is one of the 6; I’ve order to send to Harvard, I mean HBS, Stanford, Duke, USC and GTU. Actually I’ve recorded each time I ordered. Wait… Em… I ordered to send to GTU at Oct 14^th, and Duke as well as USC at Oct 13^th, and Stanford at Oct 6^th, and Harvard at Sep 24^th.

ETSmm: Okay, to Duke and USC will be mailed tomorrow, and … to Stanford’s already been mailed at Oct 7^th…

Hillary: What about the report to Harvard?

ETSmm: Wait, one moment please, I have to open them one by one. Okay, here it is, report to Harvard has already been mailed at Sep 28^th.

Hillary: So… Normally, how long does it take to mail … I mean when will these schools receive my score?

ETSmm: Normally, it’ll take 7 to 10 days

Hillary: Em… you mean… Okay, so based on what you’re talking, the Harvard and Stanford should have received my score already, right?

ETSmm: Yes, they should have, but you’d better check it with the admission board.

Hillary: Thank you very much. This information is very important to me.

ETSmm: Is there anything else I can do for you?

Hillary: Ah… Actually, could you guys send the examinees an acknowledgement or something to notice them their report has already been mailed. I mean when I order to sent some additional scores, there is no receipt, no announcement, and even no email… they just took my money.

ETSmm: We did send every examinee an email when we mail the score …

Hillary: But I never get one…

ETSmm: Are you using NEEA service?

Hillary: Maybe, I don’t know, what is NEEA? I just use your website in China: Toefl dot Etest dot net dot CN. Wait a minute, wait a minute. Yes, N-E-E-A, here it says ‘NEEA TOEFL IBT ONLINE REGISTRATION’. You mean ETS and NEEA are different agencies or what?

ETSmm: That’s because your government choose NEEA…

Hillary: Their service sucks … Why should my government choose this agency? Shame on them… I will complain about this to them … I’m sorry

ETSmm: That’s not your fault. Haha

Hillary: Thank you very much. Have a nice day. Bye

ETSmm: Okay, you have a good day. See ya.

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