elephantsmall

passage directly talks about the content of 90's literature..and it contains optimism about the positive effect of IT on the competition.. In the first passage, some argued that the performance of IT is not as per stated in the literature, so proponents provided an explanation for the unexpected finding.. in the second para as well, some people pointed that IT has not very successful effects on the competitiveness , so again IT supporters explained why it is so and explained it..
So, the primary purpose will be C..