[推荐]Team Leader的10大特质

team work是MBA申请短文写作中很重要的一个部分，我在国外网站上偶然看到这么一篇文章，觉得对MBA申请短文的写作很有帮助，现转载如下：
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Great Team Leaders, Great Teachers and Inspiring Parents
possess the following 10 Qualities. They guide, mentor and
inspire their wards effectively, efficiently, effortlessly
and with effervescence. There is a lot of goodwill,
confidence, enjoyment, happiness, peace and productivity
around these great people. Here are the Top 10 Qualities.

1. Has Personal Integrity Deals Honestly and Gains Trust
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"The glue that holds all relationships together - including
the relationship between the leader and the led is trust,
and trust is based on integrity." ~ Brian Tracy
"Faith in the ability of a leader is of slight service
unless it be united with faith in his justice."
~ George W. Goethals
Honest dealings, predictable reactions, well controlled
emotions, absence of tantrums and emotional blackmails,
respect for others - all these characteristics help a
manager gain the trust of his people. He then becomes the
leader of his team.

What is the use of conquering the whole world if you have
lost your soul? A person without personal integrity will not
be able to predict his own reactions to various situations.
Learn how you need to build Success From Within with a blank
mail to within@sendfree.com

2. Has Clear Long Vision; Executes First Things First; Inspires Others to Action
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"The very essence of leadership is that you have to have a
vision." ~ Theodore Hesburgh
"Good business leaders create a vision, articulate the
vision, passionately own the vision, and relentlessly drive
it to completion." ~ Jack Welch
"If your actions inspire others to dream more, learn more,
do more and become more, you are a leader."
~ John Quincy Adams

A great leader has the capacity to visualize the future, to
imagine himself already having accomplished his goals and
going on to the next set of goals. The further a person can
see into the future, the greater his leadership abilities.

The leader is able to direct his actions and that of his
team towards the visualized future. The great leader has
both vision and discipline to work towards achieving his
vision.

"Freedom to be your best means nothing unless you're willing
to do your best." ~ Colin Powell
"Whatever you do may seem insignificant, but it is most
important that you do it." ~ Mahatma Gandhi
"Be willing to make decisions. That's the most important
quality in a good leader. Don't fall victim to what I call
the Ready- Aim-Aim-Aim Syndrome. You must be willing to
fire." ~ T. Boone Pickens

The key is to ACT ... and to inspire others to action.

"Effective leadership is putting first things first.
Effective management is discipline, carrying it out."
~ Stephen Covey

Being a mere dreamer will not get results. It is only when
the leader disciplines himself and his team to take action -
with patience and perseverance - that sweet fruits can be
achieved.

3. Is Positive Enthusiastic Committed; Has Focus-ability
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"The person who sends out positive thoughts activates the
world around him positively and draws back to himself
positive results." ~ Norman Vincent Peale

Having gained the team抯 trust, the manager needs to keep
them motivated, enthusiastic about the task on hand. The
best way that he can do this is by example. Therefore a
manager should be positive and enthusiastic if he wants to
become a great leader.

"If you try to catch two hares, you will get none" ~ Proverb

A great leader is able to Focus on the right activities. He
communicates, educates and teaches his group members to
Focus on the important things. Sometimes he directly tells
them what to focus on; at other times he gently leads them
towards the right activities.

4. Is Solution-oriented Creative; Makes Top Management Efficient; Empowers Others
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"Don't find fault, find a remedy." ~ Henry Ford
"Leadership is solving problems. The day soldiers stop
bringing you their problems is the day you have stopped
leading them. They have either lost confidence that you can
help or concluded you do not care. Either case is a failure
of leadership." ~ Colin Powell

The great leader admits his handles any problem in this
manner: He is always innovative & creative in his thinking,
encourages and fosters creativity in others, teaches his
team to be take bold, calculated risks.

A great leader focuses on searching for and discussing
solutions and does not harp on the reasons for the problem.
This solution-oriented thinking results in a feeling of
abundance and plenty from which the great leader operates.

This attitude empowers others to think positively and
discuss their suggestions - a participatory decision-making
environment prevails where people are not blamed; nor are
victims or scapegoats slaughtered.

Together the team compiles a list of possible solutions.
Next, they brainstorm the pros and cons of each suggestion
and narrow the list to the 3 most attractive solutions. The
top 3 list, along with the pros and cons, will help Top
Management to make better decisions faster.

"Good leaders make people feel that they're at the very
heart of things, not at the periphery. Everyone feels that
he or she makes a difference to the success of the
organization. When that happens people feel centered and
that gives their work meaning." ~ Warren Bennis
"People will forget what you said, people will forget what
you did, but people will never forget how you made them
feel." ~ Anonymous
"It's not empowerment that's magic, it's accountability.
Give people responsibility and the resource to get something
done. Let them understand that they will be held accountable
for it, that you are expecting those results, and that they
are going to share in the success. Then watch what happens."
~ Brian Tracy
"I start with the premise that the function of leadership is
to produce more leaders, not more followers." ~ Ralph Nader

5. Is A Catalyst; Creates Pygmalion Effect; Fosters Self Motivation
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"I am personally convinced that one person can be a change
catalyst, a "transformer" in any situation, any
organization. Such an individual is yeast that can leaven an
entire loaf. It requires vision, initiative, patience,
respect, persistence, courage, and faith to be a
transforming leader." ~ Stephen R. Covey.
"Treat people as if they were what they ought to be and you
help them become what they are capable of becoming."
~ Johan Goethe
"Good leaders make people feel that they're at the very
heart of things, not at the periphery. Everyone feels that
he or she makes a difference to the success of the
organization. When that happens people feel centered and
that gives their work meaning." ~ Warren Bennis

Read the Pygmalion effect live case studies to see this
aspect of a teacher抯 influence in action. Refer
www.yale.edu/ynhti/curriculum/units/1985/2/85.02.06.x.html
and www.psybox.com/web_dictionary/pygm.htm . The leader-team
member relationship is discussed
http://www.accel-team.com/pygmalion/index.html .
"The final test of a leader is that he leaves behind him in
other men the conviction and the will to carry on."
~ Walter Lippmann
"The ultimate leader is one who is willing to develop people
to the point that they eventually surpass him or her in
knowledge and ability." ~ Fred A. Manske, Jr.

People love to achieve more than they thought they were
capable of. Going through this process of over-reaching
himself (while in the presence of his leader) just once in
his lifetime is very often sufficient to ensure that the
staff member acquires the habit of driving himself to
greater heights.

This leads to self-motivation, removes the dependence on the
leader and feeds back into the cycle of excellent
performance. Thus "People will forget what you said, people
will forget what you did, but people will never forget how
you made them feel."

6. Strives for Excellence Always; Is a Transparent Influence
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"A leader takes people where they want to go. A great leader
takes people where they don't necessarily want to go but
ought to be." ~ Charles A. Cerami
"Leadership is the art of getting someone else to do
something you want done because he wants to do it."
~ Dwight D Eisenhower
"As for the best leader, the people do not notice their
existence. The next best, the people honor and praise. The
next, the people fear, and the next, the people hate."
~ Lao Tzu

A great leader exhibits excellence in his activities and
expects only the best of outputs from others. He will not
tolerate ship-shod work, negligence and oversight. He will
create the environment where lack of knowledge is bridged
through training, mentoring or coaching. Once this is done,
he will not tolerate incompetence and carelessness.

You may have noticed 4, 5 and 6 are three phases in the
maturing of the leader and his team members. At first in
step 4 the manager creates a participatory environment and
empowers subordinates, peers and superiors alike. In Step 5,
the leader is a catalyst helping to speed up the process of
progress and success. Finally in Step 6, the leader goes
completely into the background and his presence is not
noticed except as a feeling of security and existence of a
safety net.

7. Is a Good Communicator; A Great Negotiator; Nurtures Relationships
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"Knowing when to keep your mouth shut is invariably more
important than opening it at the right time."
~ Malcolm Forbes
"One of the best ways to persuade others is with your ears -
by listening to them." ~ Dean Rusk
"The manager asks how and when; the leader asks what and
why." ~ Warren Bennis
"Skill in the art of communication is crucial to a leader's
success. He can accomplish nothing unless he can communicate
effectively." ~ Norman Allen
"Outstanding leaders go out of the way to boost the self
esteem of their personnel. If people believe in themselves,
it's amazing what they can accomplish." ~ Sam Walton
"Management is about arranging and telling. Leadership is
about nurturing and enhancing." ~ Thomas J. Peters
"Learn to help people with more than just their jobs; help
them with their lives." ~ Jim Rohn

8. Is Kind-hearted Generous and Giving; Serves Others
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"Tenderness and kindness are not signs of weakness and
despair, but manifestations of strength and resolutions."
~ Cahill Libran
"A good leader takes a little more than his share of the
blame, a little less than his share of the credit."
~ Arnold H. Glasgow
"When you get right down to it, one of the most important
tasks of a leader is to eliminate his people抯 excuse for
failure" ~ Robert Townsend

"Leadership is an opportunity to serve. It is not a trumpet
call to self-importance." ~ J. Donald Walters
"All of the great leaders have had one characteristic in
common: it was the willingness to confront unequivocally the
major anxiety of their people in their time. This, and not
much else, is the essence of leadership." ~ John Kenneth
Galbraith
"True leadership must be for the benefit of the followers,
not the enrichment of the leaders." ~ Robert Townsend
"You cannot be a leader, and ask other people to follow you,
unless you know how to follow, too." ~ Sam Rayburn

"All veterans know that leadership, at its best, is never
autocratic, abusive, or arbitrary. Rather, it relies on
commitment, communication, and character." ~ Robert A. Lutz
"We will receive not what we idly wish for but what we
justly earn. Our rewards will always be in exact proportion
to our service." ~ Earl Nightingale
"The truly wise are content to be last. They are, therefore,
first. They are indifferent to themselves. They are,
therefore self-confident." ~ Lao Tzu

9. Balances Confidence with Caution; Adapts Management Styles for War & Peace
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"Courage is the first of human qualities because it is the
quality which guarantees all others." ~ Winston Churchill

A great leader can balance confidence in his abilities &
that of his team with the fuzzy information available to
him. He can take good decisions in a timely manner, adapting
his decisions according to the level of information
(High/Low) available and the confidence level (High / Low).

With High Confidence and High certainty, the leader says
"Our plan is on target. I have every confidence that we are
on the right track" and decide to accept the task. With High
Confidence and Low certainty the leader says "We have never
done this before, but together we can get through it",
estimates the margins for error and decides to accept the
task.

With Low confidence and High certainty, the leader says "I
know what to do. But they will find it difficult to execute
it. This will not work" and decides to drop the task. With
Low confidence and Low certainty the leader says "This is
hopeless. No one knows what they抮e doing" and drops the
task.

"A leader or a man of action in a crisis almost always acts
subconsciously and then thinks of the reasons for his
action." ~ Jawaharlal Nehru
"The ability to find meaning and strength in adversity
distinguishes leaders from non-leaders. When terrible things
happen, less able people feel singled out and powerless.
Leaders find purpose and resolve." ~ Warren Bennis

The needs of War & adverse business situations requires a
management style very different from that required during
times of peace & prosperity.

During adversity, the leader should feel the pulse more
often, make and break decisions frequently; manage the
resultant change and turmoil; take a more active part in
operations; remain optimistic and resilient; combine the
capability to adapt to change with the ability to size up
situations and people in ways that help them make good
choices and avoid pitfalls.

"In matters of style, swim with the current; in matters of
principle, stand like a rock." ~ Thomas Jefferson

In a stable environment, a great leader should (a) have all
the answers yet be willing to empower people (b) be in
charge yet delegate effectively (c) set clear directions and
guidelines and then get out of the way - allow subordinates
and peers to manage the operations (d) develop strategic
plans that remain valid over a longer period of time.

10. Rejuvenates Self; Sharpens his axe; Transforms his Strengths into Talents
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"To have the sense of one's intrinsic worth which
constitutes self-respect is potentially to have everything."
~ Joan Didion
"As soon as you trust yourself, you will know how to live."
~ Goethe
"To know yourself is the first and most important step to
pursuing your dreams and goals." ~ Stedman Graham
"Act as if you were already the person you want most to be."
~ Brian Tracy
"Nothing splendid has ever been achieved except by those who
dare to believe that something inside them was superior to
circumstance." ~ Bruce Barton

"Project Serenity - How to gain happiness and peace" gives
you 10 Quick and Easy yet Powerful Steps to Manage Yourself,
Your Projects and Relationships to rejuvenate yourself. Use
these techniques regularly and success becomes a habit.
"Make continuous learning and growth a part of your daily
routine." ~ Brian Tracy
"The leader who exercises power with honor will work from
the inside out, starting with himself." ~ Blaine Lee
"Ability is what you're capable of doing. Motivation
determines what you do. Attitude determines how well you do
it." ~ Lou Holtz
"Take time to sharpen your axe" ~ Stephen Covey

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