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标题: 11月GMAT阅读新题分享——Social Science Division [打印本页]

作者: selma    时间: 2010-11-17 16:00     标题: 11月GMAT阅读新题分享——Social Science Division

1.1Business & Economics
1.1.1 restaurant 的service guarantee △
第一段:

先讲服务承诺对不同档次的餐馆的的影响。对于档次高的餐馆就管用,对于档次低的餐馆就会有负面的影响。对于一个比较高级的餐厅来说,有service guarantee是有帮助的,因为去这种餐厅是一种financial commitment,有service guarantee 是符合对这这种高级餐厅的期望的。档次低的餐馆,这么一承诺反而引起客人的怀疑,因为人们本来就没有期望从这样的餐厅里头得到多好的服务,有了service guarantee让人们觉得餐厅是不是觉得对于自己的服务的不自信还是什么的。但是,这种情况只是出现在类似餐饮业这种行业中。对某些high skilled行业,如electricity等,这种保证却十分有效。因为顾客会认为它代表了高质量。像软件业这样,客户一般不具备专业知识去了解产品和服务,客户就会很需要这种承诺。

第二段:


对于餐饮业来说,服务承诺的重要性不是在于对客户的吸引,而是:一、让员工知道什么样的服务是企业成功所需要的;二、给一些传统上认为unskill的劳动成为skill的。


题目:

1. 文章的idea

答:我选的是介绍service guarantee的disadvantage 和advantages

2. service guarentee什么时候能起到作用

答:他们对服务质量有要求的时候,sg就会有用之类的

3. service guarentee对中低端餐厅的影响
答:customer会觉得餐厅对自己的服务质量缺乏信心

4.一道题是把那个skilled activities 高亮,这两个词就出现在电工那一块,然后问这个指代的意思的,
答:B是说有时顾客对这个服务到底是好是坏不容易有清楚的概念  (A是说 guarantee service is needed in some specialized area..)

5. 问对于高消费餐厅和低消费餐厅顾客的区别是什么?
答:高消费餐厅顾客对服务质量有期望,而低消费餐厅顾客对服务质量无期望。
作者: selma    时间: 2010-11-17 16:01

1.1.2企业竞争

第一段:

关于性质相似的企业是否应该距离的近一些。 传统观点认为这样会加剧竞争,导致降价(这里有一题问以下那种现象属于此类,题干很长,不难)。但事实是这样吗? 也不一定。实际上企业在一起起码有两点好处:(1)好的方法技术传播的快。(2)增大需求。

第二段:


研究了德克萨斯州的旅馆行业。并提出了两个问题:(1)为什么这样会带来好处。(2)哪些人是好处的受益者

第三段:


经过研究,发现并不是所有的旅馆都得到好处,在大旅馆旁边的小旅馆得到了最大的好处。

题目:
作者: selma    时间: 2010-11-17 16:02

1.1.3 CEO★

    Although recent censure of corporate boards of directors as “passive” and “supine” may be excessive, those who criticize board performance have plenty of substantive ammunition. Too many corporate boards fail in their two crucial responsibilities of overseeing long-term company strategy and of selecting, evaluating, and determining appropriate compensation of top management. At times, despite disappointing corporate performance, compensation of chief executive officers reaches indefensibly high levels, nevertheless, suggestions that the government should legislate board reform are premature. There are ample opportunities for boards themselves to improve corporate performance.
   
    Most corporate boards’ compensation committees focus primarily on peer-group comparisons. They are content if the pay of top executives approximates that of the executives of competing firms with comparable short-term earnings or even that of executives of competing firms of comparable size. However, mimicking the compensation policy of competitors for the sake of parity means neglecting the value of compensation as a means of stressing long-term performance. By tacitly detaching executive compensation policy from long-term performance, committees harm their companies and the economy as a whole. The committees must develop incentive compensation policies to emphasize long-term performance. For example a board’s compensation committee can, by carefully proportioning straight salary and such short-term and long-term incentives as stock options, encourage top management to pursue a responsible strategy.

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Q14
According to the passage, the majority of compensation committees put the greatest emphasis on which of the following when determining compensation for their executives?
A.    Long-term corporate performance
B.    The threat of government regulation
C.    Salaries paid to executives of comparable corporations
D.    The probable effect the determination will have on competitors
E.    The probable effect the economic climate will have on the company
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Q15
The passage suggests which of the following about government legislation requiring that corporate boards undergo reform?
A. Such legislation is likely to discourage candidates from joining corporate boards.
B. Such legislation is likely to lead to reduced competition among companies.
C.The performance of individual companies would be affected by such legislation to a greater extent than would the economy as a whole.
D. Such legislation would duplicate initiatives already being made by corporate boards to improve their own performance.
E.Corporate boards themselves could act to make such legislation unnecessary.
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Q16
Which of the following best describes the organization of the passage?
A. A problem is acknowledged, the causes are explored, and a solution is offered.
B. A question is raised, opposing points of view are evaluated, and several alternative answers are discussed.
C. A means of dealing with a problem is proposed, and the manner in which a solution was reached is explained.
D. A plan of action is advanced, and the probable outcomes of that plan are discussed.
E. Two competing theories are described and then reconciled.
作者: selma    时间: 2010-11-17 16:03

1.1.4  check支付方式
第一段:
说现在电子化的支付方式很多,但是paper check 还是很受欢迎,占80%什么的
第二段:
讲paper check多说明市场不健康,似乎稍微讲了点原因
第三段:
重点说这个paper check的弊端吧,writer怎么样怎么样,可是拿利息,不用承担什么什么风险
第四段:
驳斥了上面的理论,说现在对一些大的check,第三段里讲的吃亏的那一方也是rational的,会争取利益。它给出了原因,1因为技术提高2 当量较大时,receiver可以采取行动以减少float产生的损失--和writter商量

题目:

1. 作者提到了现在因为科技的进步,支票的签发与兑现很快了,是为什么
答:是为了说明支票从开出到兑现产生的float的经济效益没有这么大了

2. 对那些支持第三段中老观点的人来说,以下哪个选项是正确的?
答:因为某种原因支票的使用只带来社会成本,而不会给支票使用者带来成本,所以他们一直用。(Since individuals and businesses don’t face that higher social cost)

3. 从这个文章可以infer出支票接受者对支票产生的check float的态度?
答:支票接受者会通过谈判来保护自身的利益(也就是要求分享check float)

4. 这篇文章的主旨是什么?
答:解释了为什么支票一直还在使用的几个原因
Despite the growing availability and acceptance of electronic payment instruments —such as credit cards, debitcards, and automated clearinghouse (ACH) payments—by far the most popular noncash payment instrument used in the United States is the paper check. In 1995, approximately 80 percent of all noncash transactions were made by check (Bank for International Settlements, forthcoming). Furthermore, although use of electronic instruments has grown in the past several years, check use has grown as well: between 1987 and 1993, the average annual number of payments per capita increased by 26 payments for electronic instruments, but by 31 payments for checks (Humphrey, Pulley, and Vesala, forthcoming). Clearly, individuals and businesses are not rapidly shifting away from checks to electronic instruments.

The popularity of checks persists even though checks cost society more to produce and process than do electronic instruments. According to standard economic theory, that may be a sign that the market for payment instruments is not working properly. In general, in an efficient market, when competing goods are available and one costs society more, the prices of the goods will reflect the relative costs of the resources used to produce them, and the cheaper good will be substituted for the more expensive. In this way, society uses its resources to produce only the particular goods it wants in the particular amounts it wants. In other words, resources are used efficiently. When use does not shift to the cheaper goods, either the goods are not close substitutes or the market has failed, and there is a potential role for a public authority to attempt to correct the failure.

Market failure is a commonly accepted view of what’s happened in the market for payment instruments. According to this view, the users of checks are the check writers. And for those individuals and businesses, the private cost, or price, of using checks has been distorted by the value of check float, or the time between the writing and clearing of a check. During that time, of course, the funds can earn interest for the check writer rather than for the check receiver. The size of this benefit is thought to have reduced the price of check use below the cost to society of producing and processing checks. Since individuals and businesses don’t face that higher social cost, they continue to use checks despite the existence of other means of payment that are less costly to society. In short, checks are overused.

The main reason for this new conclusion is that the value of float for all checks has decreased significantly since the Humphrey and Berger (1990) study. I estimate that, in real terms, between 1987 and 1993, the value of float for an average check payment dropped from $1.04 to $0.09, or about 90 percent.

The reasons for this dramatic drop in the value of float are primarily greater efficiency in check processing and lower short-term interest rates. Both the labor and capital involved in check processing became more efficient between 1987 and 1993. During that time, for example, the Bank Administration Institute (1994) estimates that check encoding labor productivity at commercial banks, measured in items encoded per hour, increased about 24 percent. Over the same period, the productivity of readersorters (the high-speed equipment used to process checks), measured in items processed per hour, increased 18 percent. These productivity increases have expedited check clearing. At the same time, the amount of interest that float allows check users to earn shrank considerably. For example, between 1987 and 1993, the average three-month secondary market U.S. Treasury bill rate fell about 50 percent, from 5.78 to 3.00 percent (FR Board, various dates).

That view is suspect even if the data still supported it, though. The view seems to assume that only the agent on one side of a transaction—the check writer—recognizes and takes advantage of the value of float. That assumption doesn’t correspond with expected rational behavior. Since float is a transfer payment from the check receiver to the check writer, with no allocative effects overall, rational agents are likely to negotiate a mutually beneficial distribution of any significant value of float. And, in fact, this type of negotiation is common for large payments between businesses, for which the value of float is potentially large. In practice, many business-to-business payments contractually stipulate payment transaction terms that internalize the effects of float.
作者: selma    时间: 2010-11-17 16:03

1.1.5  government regulation与crop出口量

第一段:

讲如果政府采用 environmental regulation 在农业方面的文章: 有学者认为, 增加 environmental regulation 会降低该农产品的国际市场占有率,因为别国没采用的话成本将产生差异. 但作者认为不然,作者的理由为: 如果假设这些 regulation 都是针对那些 insensitve crops(我确定是这个形容词)的作物,那么举排名前三的烟草, XX, XX 来说,增加 regulation 并不会对他们的国际市占率有太大的影响,尤其这些作物占国际出口农作物的比例仅为1%。此外,环境监管并不是导致份额下降的唯一因素,其他因素还有汇率、还有一个国内什么什么的(这边有题 国内什么什么的在题中对应一个 individual country 的什么 比较确定)


题目:

1.文中提到三种作物1% 是为了说明什么?
答:说明环保法规并不会对农产品的国际市场占有率有太大的影响。

2. 如何 weaken 作者的 assumption
答:控制污染的条款对产量与出口量大的作物有最大影响
作者: selma    时间: 2010-11-17 16:03

1.1.6营销策略
版本1
讲manufacture和retail sellors 对产品打折的的影响啥的。

第一段:

越来越多的生产商开始抱怨渠道促销(trade promotion).生产商应零售商要求提供低价促销产品,但零售商往往利用两边信息不对称赚取利润.消费者虽然知道大致哪些产品在促销,但不是很清楚具体的开始和结束日期 (推断题).

第二段:

于是一些制造商考虑其它招。天天促销,天天低价,既避免零售商中饱私囊,又避免顾客不知道。但至少有一个制造商的证明此法不妥,长此以往好产品成了低价品,顾客也就失去兴趣。并且一旦有其它竞争产品某一期间暂时低价促销,产品就失去竞争力。制造商再出一招,干脆自己做广告,让顾客事先知道产品要打折扣,从而扩大销售量,但又不太合适,成本太高,制造商很为难。

题目:

1. 有道infer 题(INFER 消费者的行为)
答:the consumers know the frequency of discount in a certain interval. (因为文中有这么一句话:Although the consumers only know approximate frequency of discount)

2. 有一个问manufacturer曾试过什么方法来避免这种现象
答:根据题目定位,选的一些M采用每天都低价的战略(everyday XX price)

3.  some manufacturer intend to advertise the discount by themselves, what is their assumption?
答:If the customers know the discount message, they will spent more time in searching for the discount (so the retailers will not benefit from the discount by not offering to the customers)

4. 如某公司,后来就又变回原来的促销方式。为什么呢?
答:即使有经常性的促销,消费者还是会被其它偶尔促销产品所吸引
作者: selma    时间: 2010-11-17 16:04

版本2

第一段:

说的是人们很少把purchasing behavior和consuming behavior分开来,来分析大减价,比如有些商品“买一送一”后为什么会恢复到以前的销量水平。除非consuming rates提高.

第二段:

有很多conditions会左右consumption,比如time, complicity, ease of preparation。讲了XXconvenience,比如说包装如果很方便拆开或者使用起来不需要做很多准备工作,大家就更加愿意购买。最后又说了但是不方便的包装有时候也会增加consumption,比如一大袋食物做一次很麻烦,消费者就会一次做很多省事。结尾是用泡冰茶举例,说明泡一小包冰茶和一罐冰茶工序是一样的。

题目:

1. 问下面哪个例子和原文最后的例子一样。
答:我选的是捎带一个邻居去超市和捎带两个邻居去超市那个选项。

2. 主旨题
答:一个是challenge传统理论,另一个是分析convenience什么的,explore relations between stockpiling and consumption of food products.

3. 问题是问stock piling和trigger consumption increase的关系在high-convenience package和low-convenience package中一样吗?
答:that stockpiling increases product salience and triggers consumption incidence among high-convenience products. However, when the decision is made to consume a product, stockpiling increases the consumption quantity for both high- and low-convenience products.

4. 问道影响consumption的condition中文章没有提到的是?
答:如果没有放进冰箱是否会腐烂

In the context of packaged goods, consumer behavior research tends to focus on purchase decisions rather than consumption decisions. Yet consumers’ ability to increase consumption is critical for growing mature brands that have already achieved high levels of household penetration and loyalty (Wansink 1994a; Wansink and Ray 1996). Understanding postpurchase consumption behavior is also important in the assessment of the profitability of stockpilinginducing promotions, such as multiunit packs or “buy one get one free” offers, which may deplete future sales unless consumers increase consumption rates (Blattberg and Neslin 1990).

As is shown in Figure 1, the convenience of consuming the product moderates the impact of stockpiling on consumption rate: Stockpiling is more likely to trigger consumption incidence for high-convenience products than for low-convenience products. Consumption convenience can contribute to as much as 48% of impulsively consumed food (Wansink 1994b). Consumption convenience is a function of the time, comfort, and ease of preparation, depending on the number, complexity, cost, and accessibility of the operations required before consumption (Gehrt and Yale 1993; Reilly 1982). Consumption convenience can be influenced by packaging (e.g., individually wrapped packs are convenient because they do not force consumers to use, store, or waste the remaining quantity), and it applies to food as well as nonfood products (e.g., prestamped envelopes versus regular unstamped envelopes).

We anticipate that convenience moderates the impact that stockpiling has on consumption incidence but does not influence the impact on consumption quantity (given incidence). Low-convenience products are ingredients or steps in a broader process. They often require the availability of other ingredients and the performance of multiple operations before they can be consumed. For example, consuming iced tea from a mix requires time, water, a container, a spoon, and refrigeration; using detergent requires time, dirty laundry, and a washing machine. All these ingredients need to be available for consumption incidence to occur. However, when all the ingredients are available and the first consumption incidence occurs, low-convenience products can subsequently be consumed in higher quantities relatively easily. Preparing a small pitcher (大水罐) of iced tea from a powdered mix, for example, requires almost as much time and effort as preparing a large pitcher. Stockpiling therefore increases consumption quantity (given incidence) for high- and lowconvenience products. However, stockpiling triggers consumption incidence primarily for high-convenience products. As a result, stockpiling increases total consumption (the product of higher incidence and higher quantity given incidence) more for high-convenience products than for low-convenience products.
作者: selma    时间: 2010-11-17 16:04

1.1.7 雇佣人数 (已与原1.1.13经济萧条合并)

第一段:

1980年左右a wave of layoff雇佣人数下降因为在第二次世界大战之后是很正常的,而令人奇怪的是1993年雇用人数也下降了为什么呢?第一段给了个解释, 说什么是由高科技引起的,导致工人效率的提高,所以layoff,第一段尾反驳了(有题),说科技是慢慢影响的,三十年什么的。

第二段:

就提出了新理论,说labor cost 才是原因,说什么part time 的人,工资低,福利不好,还有就是layoff全职的人。
作者: selma    时间: 2010-11-17 16:04

1.1.8 Gray Market△
第一段:

提出了gray market的定义,说游离于产品的分销渠道之外的一种市场。通常会通过另外渠道从制造厂商那里获取商品,然后以极低的价格销售。无论是制造商还是零售商都觉得gray market是一种伤害。制造商认为会搅乱分销渠道,零售商认为会影响商品的价格水平并降低零售商利润;

第二段:

Under certain market conditions, gray marketing can benefit manufacturers and retailers. The favorable market condition is met when the customer base is distinctively segmented- i.e. the presence of a significant number of both price sensitive and price insensitive customers. 虽然灰色区销售的商品可能价格低,但是正规渠道的销售和灰色区销售吸引的人群不一样,有些人看重价格因素,就会去灰色区购买,而有些人习惯在超市购买,自然也会继续自己的习惯。


第三段:

In the presence of market segmentation, manufacturers and retailers can increase profits by charging higher prices to price insensitive customers while improving the quality of the service. This measure will most likely offset the loss of revenue from price sensitive customers.  gray market将价格敏感性的顾客全部吸引,从而使得零售商可以专心的服务于那些价格非敏感客户,提高服务水平等等。对于制造商,则可以如何如何。

题目:

1.主旨题
答:To explain how gray market can benefit the profit and margin of manufacturers and retailers

2. 如果gray market不存在,但是满足这两个条件(一个是顾客的区分度很大,还有一个是有庞大的对价格insensitive的顾客群)的公司,哪一项措施可以达到黑市交易存在时给公司带来的益处?
答:可以开两个chain store, 一个关注于价格敏感客户,一个专注服务质量。

3. 在Grey market中retailers可以怎样?
答:关注他们该关注的客户群体,放弃低Margin那部分客户群体。

4. 假如没有grey market, 这篇文章 indicate商家会怎么做?
答:可能要考虑的那些喜欢买便宜东西的顾客。
作者: selma    时间: 2010-11-17 16:05

1.1.9 大企业与创新

第一段:

有人说大公司可以更好的开发新产品,因为大公司钱多,分散风险的能力更强等等。然后有人说小公司能开发新产品,因为大公司更官僚等等。又有人说中型公司更愿意开发新产品,因为中型公司避免的大公司和小公司的缺点。

第二段:

作者出场了,说,其实创造力和公司规模没有关系,和公司willingness去cannibalize(拆配件,调配人员)他的technology什么的有关,也就是说公司愿意开发那些会将其旧的商品淘汰的新的科技,就是说愿意淘汰现有技术。

题目:

1.问公司如果不cannibalize,会怎样?   
答:维持现有的technology,stick to old technology去开发新产品。

2、问第一段支持小公司的人的观点,Infer题
答:应该说是Innovation与size成反比 (innovation inverse related to company size)

3、主旨题
答:大意就是描述了一些观点,然后纠错。
作者: selma    时间: 2010-11-17 16:05

1.1.10 客服与顾客投诉

第一段

开始说顾客的投诉complaints会对客服部门的人员产生消极影响,反而降低他们对客人的commitment。说客服部门的人像”三明治”(原文这里好像也打引号),夹在管理层和客人中间。而客服人员有时候擅自deny一些complaint也会恶化customer relationship。

第二段

讲了这种消极影响会decrease如果一个人的affectivity(感情敏感)是正的,and 会increase如果一个人的affectivity是负的。但是第二种情况没有被research support。作者觉得有负affectivity的人本身看世界就比较消极所以遇到这种不好的relationship 也会归咎为是世界黑暗而不是损害和消费者的关系。

题目:

1. 问一个occasionally投诉的顾客,对客服的影响。

2. conflict的产生是由于?
答:expectation of 什么 and expectation什么的。
作者: selma    时间: 2010-11-17 16:06

1.1.11 公司筹资factor△

第一段:

阐述保理的定义特点,也就是发票融资——作为应收帐款的债权人这个business有时持有的现金少于发展需要的,就会采取将customer给的发票卖给保理商factor,保理商factor贴现后按发票金额的80%付款给企业,然后并代企业收取应收帐款,然后等到收到款后再付剩余部分(有题,问factors是先收钱还是先帮人要帐),当然factor要收取一部分的手续费;并且同时,factor会根据公司的信用状况决定是否发放,贴现的百分比,和后续的所收取的费用。

第二段:


讲保理适用于利润丰厚但是资本缺乏的新企业,这类企业往往不能从银行取得贷款,但因保理业务的风险主要与被保理的应收帐款的买方(也就是付款人)信用大小有关,和新企业的信用关系不大,所以新企业能够以保理业务方式取得融资;并且factor的是有很高的风险的,因为手续费是从回收的贷款与自己贴现出去部分的差值中中获得的,所以当欠款一旦无法全部拿回,factor就很可能会遭受损失。

第三段:

讲保理适用于哪些情况,不适用于哪些情况。不适用于应收帐款发票为众多的小金额,因为这样保理商收取的风险承担费用会很高(这里有题,好像是说factor收费的依据,一个选项是说银行利率only,文章中没提,还有一个说根据customer的finance ……好像财务评级,我选的是这个,因为对应了risk,选项文章中没有出现,但是在美国衡量公司的risk都是采用机构评级的方式,我不知道会不会自己的背景会有负面干扰,大家小心),企业付出的融资成本高。最后说,factor比较关心发生应收款的客户的财务状况和信用,所以公司就能知道哪些客户的信誉好,哪些钱可能收不到。保理还是好。

题目:

1. 还有一题是问下面哪个公司最不可能采取这个方法?(有时持有的现金少于发展需要的,就会采取将customer给的发票卖给保理商factor)
答:应该是不缺钱用的

2. 还考了一题哪种情况会用FACTORING
答:刚起步还不够去向银行借钱的公司

3. 还考了一题是下列哪种情况是作者不推荐的
答:继续接受已经被FACTOR拒绝收购的公司的发票

4.主旨题
答:介绍了保理的功能

5. 公司通过factor businees是想做下面那些事
答:提前获取资金

6. factor business为什么愿意贷款给新公司之类的
答:因保理业务的风险主要与被保理的应收帐款的买方(也就是付款人)信用大小有关,和新企业的信用关系不大,所以新企业能够以保理业务方式取得融资
作者: selma    时间: 2010-11-17 16:06

1.1.12服务外包△

第一段:

第一段大概说outsoucing的概念,然后说outsourcing这个practice在有形产品(physical product)工业已经很成熟之类的,但是在service 的行业还是有很大前景的,而且越来越多的公司也开始做service outsourcing了。

第二段:


第二段先说了service outsourcing的特色feature。然后举了intellectual service的outsourcing。说这类的outsourcing, 客户通常来说很难通过下订单(place order)来描述(specify)要买什么样的服务产品(暗指service product知识含量高,不专门搞这个还真不懂呢,有考题)。介绍完特色以后,然后说了一大堆弊端,比如service outsourcing出去可能会有泄漏企业关键信息之类的risk。但是最后,作者话锋一转,说如果企业仔细考虑计划outsourcing strategy的话,就可以lower and minimize 所有的这些risk,证明了作者对待这个practice支持态度。


题目:

1. 作者会同意下面哪个选项
答:although service outsourcing 有很多的弊端,但是它的优点outweigh all the risks.

2. 为什么客户无法specify 他们要的service product?
答:选因为客户没有这方面的expertise

3. 作者态度题
答:选作者支持outsourcing
作者: selma    时间: 2010-11-17 16:07

1.1.13 环境与经济关系

第一段:

一个国家如果资源丰富本来是件好事,但也不一定,它可能会导致各种麻烦,比如通胀、失业。这种现象叫做”resource curse”。 有些人认为这是非工业化国家才会出现的,然后作者说,这个现象在发达国家也有。

第二段:


讲resource curse的一个component,叫“Dutch disease”。说这个“Dutch disease”是先在Netherlands出现的现象,所以叫这个名字。就是荷兰本来是industrialized country,但是它靠export 自己的natural gas resource来赚钱。然后因为limitation很松,大量外汇涌入国内,接着国内通胀了。Inflation严重地impaired荷兰自己国家的制造业,使荷兰已经很发达的制造业向deindustrialized 的方向发展。


题目:

1. “resource curse”与“Dutch disease”的关系
答:Dutch disease是resource curse的一个aspect。

2. 作者suggest Dutch Disease这个应该怎么解决呢?
答:regulate exchange rate to a fixed number (把limitation搞紧一点)

3. 主旨题
答:解释一个新概念

There are two basic ways to reduce the threat of Dutch disease: by slowing the appreciation of the real exchange rate and by boosting the competitiveness of the manufacturing sector.

One approach is to sterilize the boom revenues, that is, not to bring all the revenues into the country all at once, and to save some of the revenues abroad in special funds and bring them in slowly. Sterilisation will reduce the spending effect. Another benefit of letting the revenues into the country slowly is that it can give a country a stable revenue stream, rather than not knowing how much revenue it will have from year to year. Also, by saving the boom revenues, a country is saving some of the revenues for future generations.
作者: selma    时间: 2010-11-17 16:07

1.1.14 企业联合模式

第一段:

企业合作有两种模式,Brand sharing和asset sharing。举了个brand的例子先,说是飞机上卖咖啡,可以提高咖啡的知名度。然后又说其实有些unfair的risk在这里。比如没有人会仅因为咖啡不好喝就不坐这个公司的飞机,但是可能会造成对这个咖啡很不好的口碑。asset合作的公司,要求说两个联合方可以有完全不同的产品,但可以share real estate and technology,主要是为了降低成本。一个什么店开在一个什么店旁边,利用其中一个店的丰富客源来为另一个店吸引生意。然后解释说这个asset合作的risk怎么怎么的,举了个例子说是一个高级宾馆什么的和一个barget饭馆合作饭馆合作显然是不会很成功的。



题目:

1. 文章结构/主题
答:介绍两个模式,说出各自得弊端(选那个有risk的。)

2. 和模式asset相似的事例
答:选了什么一个干衣店开在一个busy的mall旁边 (在加油站卖一种和汽车相关的什么东西)

3. 为什么说一个贵酒店和一个平酒店不能用模式asset?
答:不同target 消费群
作者: selma    时间: 2010-11-17 16:08

1.1.17 专利
The system of patent-granting, which confers temporary monopolies for the exploitation of new technologies, was originally established as an incentive to the pursuit of risky new ideas. Yet studies of the most patent-conscious business of all—the semiconductor industries—suggest that firms do not necessarily become more innovative as they increase their patenting activity. Ziedonis and Hall, for example, found that investment in research and development (a reasonable proxy for innovation) did not substantially increase between 1982 and 1992, the industry’s most feverish period of patenting. Instead, semiconductor firms simply squeezed more patents out of existing research and development expenditures. Moreover, Ziedonis and Hall found that as patenting activity at semiconductor firms increased in the 1980’s, the consensus among industry employees was that the average quality of their firms’ patents declined. Though patent quality is a difficult notion to measure, the number of times a patent is cited in the technical literature is a reasonable yardstick, and citations per semiconductor patent did decline during the 1980’s. This decline in quality may be related to changes in the way semiconductor firms managed their patenting process: rather than patenting to win exclusive rights to a valuable new technology, patents were filed more for strategic purposes, to be used as bargaining chips to ward off infringement suites or as a means to block competitors’ products.

GWD-8-Q7 :
The passage is primarily concerned with discussing
A.        a study suggesting that the semiconductor industry’s approach to patenting during the period from 1982 to 1992 yielded unanticipated results
B.        a study of the semiconductor industry during the period from 1982 to 1992 that advocates certain changes in the industry’s management of the patenting process
C.        the connection between patenting and innovation in the semiconductor industry during the period from 1982 to 1992
D.        reasons that investment in research and development in the semiconductor industry did not increase significantly during the period from 1982 to 1992
E.        certain factors that made the period from 1982 to 1992 a time of intense patenting activity in the semiconductor industry
--------------------------------------------------------------------
GWD-8-Q8 :
The passage suggests which of the following about patenting in the semiconductor industry during the period from 1982 to 1992 ?
A.        The declining number of citations per semiconductor patent in the technical literature undermines the notion that patenting activity increased during this period.
B.        A decline in patent quality forced firms to change the way they managed the patenting process.
C.        Increased efficiencies allowed firms to derive more patents from existing research and development expenditures.
D.        Firms’ emphasis on filing patents for strategic purposes may have contributed to a decline in patent quality.
E.        Firms’ attempts to derive more patents from existing research and development expenditures may have contributed to a decline in infringement suites.
--------------------------------------------------------------------
GWD-8-Q9 :
The passage makes which of the following claims about patent quality in the semiconductor industry?
A.        It was higher in the early 1980’s than it was a decade later.
B.        It is largely independent of the number of patents granted.
C.        It changed between 1982 and 1992 in ways that were linked to changes in research and development expenditures.
D.        It is not adequately discussed in the industry’s technical literature.
E.        It was measured by inappropriate means during the period from 1982 to 1992.
-----------------------------------------------------------------
GWD-8-Q10:
Which of the following, if true, would most clearly serve to weaken the author’s claim about what constitutes a reasonable yardstick for measuring patent quality?

A.        It is more difficult to have an article accepted for publication in the technical literature of the semiconductor industry than it is in the technical literature of most other industries
B.        Many of the highest-quality semiconductor patents are cited numerous times in the technical literature
C.        It is difficult for someone not familiar with the technical literature to recognize what constitutes an innovative semiconductor patent
D.        There were more citations made per semiconductor patent in the technical literature in the 1970’s than in the 1980’s
E.        Low-quality patents tend to be discussed in the technical literature as frequently as high-quality patents.
作者: selma    时间: 2010-11-17 16:08

1.2Analysis & Research
1.2.1新理论
V1  【by: tiancai8888】
具体记不清了,就讲;两个人搞出一个某个新理论,然后这个理论还有写不足。然后这俩人就分别对这个不足提出自己的意见。
作者: selma    时间: 2010-11-17 16:09

1.2.2关于项目投资的实验(原1.2.1 --V2)

第一段

有学者研究出一种现象、方法??叫做“xx”两个单词,不太记得了...说是人们会更倾向于把钱投资于表现更poor的项目。根据是这个学者做的一项实验:聚集一群人,然后给他们两个项目,他们随便选一个项目来投资,经过一段时间之后,告知其中一部分人说他们所投资的项目表现的更差了,之后再让所有人根据现在的状况选择一个项目追加投资,说第一次选择的项目表现差但是却依旧追加同一个项目的那些人的人数比另外一批人多,所以得出了上面的结论。

第二段

第二段说另外一个学者不这么看,他也做了一个类似的实验,只不过把项目范围扩展到了一个什么和一个广告的领域(就是说之前的实验只有一个领域,现在多了),然后被测试者的表现好像有不同的情况了。

题目:

1. 主旨题
答:present an experiment which yields different result from the one shown in the theory.

2. 有题问跟上次试验有什么不同
答:考察领域不一样,后者扩展到广告
作者: selma    时间: 2010-11-17 16:10

1.2.3 狩猎与游戏关系△

X族的族人会用烧龟壳然后扔在地上的方法,来决定到哪个方向去打猎。根据一个西方人Y的观察,这种方法居然保证了极高的打猎命中率。他对这种行为归结为迷信行为。但是从MOORE的理论来看,这是有根据的。(而且GAME THEORY也有相似的说法)(GAME THEORY是打上括号了的,这里有题,问GAME THEORY和这种龟壳地图的共同认识是什么,我记得我选的B,但是不记得答案讲的是什么,当时看了别的答案觉得都不对)所以,就算X族的人根据烧龟壳的方法决定打猎的方向使他们没有打到猎物,他们也只会认为是没把龟壳地图读好。(这个地方有题问,答案就选没把龟壳地图读好。还有一个问题,不记得是什么 了,记起来再补充吧)
作者: selma    时间: 2010-11-17 16:10

1.3Human (Woman) Revolution & Historical stuff
1.3.1关于“公谊会教徒Quakers”中的女性的教育★
    In her account of unmarried women’s experiences in colonial Philadelphia
, Wulf argues that educated young women, particularly Quakers, engaged in resistance to patriarchal marriage by exchanging poetry critical of marriage, copying verse into their commonplace books.Wulf suggests that this critique circulated beyond the daughters of the Quaker elite and middle class, whose commonplace books she mines, proposing that Quaker schools brought it to many poor female students of diverse backgrounds.

Here Wulf probably overstates Quaker schools’ impact. At least three years’ study would be necessary to achieve the literacy competence necessary to grapple with the material she analyzes. In 1765, the year Wulf uses to demonstrate the diversity of Philadelphia’s Quaker schools, 128 students enrolled in these schools.Refining Wulf’s numbers by the information she provides on religious affiliation, gender, and length of study, it appears that only about 17 poor non-Quaker girls were educated in Philadelphia’s Quaker schools for three years or longer.While Wulf is correct that a critique of patriarchal marriage circulated broadly, Quaker schools probably cannot be credited with instilling these ideas in the lower classes.Popular literary satires on marriage had already landed on fertile ground in a multiethnic population that embodied a wide range of marital beliefs and practices.These ethnic- and class-based traditions themselves challenged the legitimacy of patriarchal marriage.

Q15: The primary purpose of the passage is to
A.        argue against one aspect of Wulf’s account of how ideas critical of marriage were disseminated among young women in colonial Philadelphia
B.        discuss Wulf’s interpretation of the significance for educated young women in colonial Philadelphia of the poetry they copied into their commonplace books
C.        counter Wulf’s assertions about the impact of the multiethnic character of colonial Philadelphia’s population on the prevalent views about marriage
D.        present data to undermine Wulf’s assessment of the diversity of the student body in Quaker schools in colonial Philadelphia
E.        challenge Wulf’s conclusion that a critique of marriage was prevalent among young women of all social classes in colonial Philadelphia
------------------------------------------------------------------
Q16: According to the passage, which of the following was true of attitudes toward marriage in colonial Philadelphia?
A.        Exemplars of a critique of marriage could be found in various literary forms, but they did not impact public attitudes except among educated young women.
B.        The diversity of the student body in the Quaker schools meant that attitudes toward marriage were more disparate there than elsewhere in Philadelphia society.
C.        Although critical attitudes toward marriage were widespread, Quaker schools’ influence in disseminating these attitudes was limited.
D.        Criticisms of marriage in colonial Philadelphia were directed at only certain limited aspects of patriarchal marriage.
E.        The influence of the wide range of marital beliefs and practices present in Philadelphia’s multiethnic population can be detected in the poetry that educated young women copied in their commonplace books.
-------------------------------------------------------------------
Q17: The author of the passage implies which of the following about the poetry mentioned in the first paragraph?
A.        Wulf exaggerates the degree to which young women from an elite background regarded the poetry as providing a critique of marriage.
B.        The circulation of the poetry was confined to young Quaker women.
C.        Young women copied the poetry into their commonplace books because they interpreted it as providing a desirable model of unmarried life.
D.        The poetry’s capacity to influence popular attitudes was restricted by the degree of literacy necessary to comprehend it.
E.        The poetry celebrated marital beliefs and practices that were in opposition to patriarchal marriage.
------------------------------------------------------------------
Q18:
Which of the following, if true, would most seriously undermine the author’s basis for saying that Wulf overstates Quaker schools’ impact (lines 17-18)?
A.        The information that Wulf herself provided on religious affiliation and gender of students is in fact accurate.
B.        Most poor, non-Quaker students enrolled in Quaker schools had completed one or two years’ formal or informal schooling before enrolling.
C.        Not all of the young women whose commonplace books contained copies of poetry critical of marriage were Quakers.
D.        The poetry featured in young women’s commonplace books frequently included allusions that were unlikely to be accessible to someone with only three years’ study in school.
E.        In 1765 an unusually large proportion of the Quaker schools’ student body consisted of poor girls from non-Quaker backgrounds.
作者: selma    时间: 2010-11-17 16:11

1.3.2  黑人奴隶自由

讲美国南北战争前黑人奴隶获取自由的。

第一段:

BK认为,奴隶主要是通过为paying employer和奴隶主工作存钱获取自由的,一般没有什么其他方式存钱赎身.可是事实上,奴隶也通过自己种庄稼,在市场上交易赚钱,这样赚钱不比工作的少.

第二段:

支持BK的人明显忽略了一个事实,那就是在大城市,奴隶获自由的多于其他地方。比如说,在某州,已经解放的黑奴就积极的帮助那些没有解放的赎身,他们或者个人或者组织起来资助黑奴,这里提到了一个具体的黑人组织,资助黑奴赎身。除此之外,那些已经解放的还通过雇佣黑奴,和黑奴交换产品,以及给打工的黑奴提供食宿的方式支持他们。

题目:

1. 那个组织成立为了说明啥?
答:反驳BK观点

2、获得自由的黑人帮助黑人奴隶除了以下的哪个方式:(except)
答:选项就是上面的,雇佣他们;经济上的资助;提供房子;在当地市场上买卖他们的产品;还有一个忘了,都是原文最后一句对应的,我选了在当地市场买卖他们的产品,能是文章中间提到的。

3、 主旨
答:就是为了说明南北战争前获得自由的黑人通过一些方式帮助其他奴隶。(我觉得是修正一个关于黑人奴隶的观点)
作者: selma    时间: 2010-11-17 16:12

1.3.3 二战美国女性与政治★
      The fields of antebellum (pre-Civil War) political history and women’s history use separate sources and focus on separate issues.  Political historians, examining sources such as voting records, newspapers, and politicians’ writings, focus on the emergence in the 1840’s of a new “American political nation,” and since women were neither voters nor politicians, they receive little discussion.  Women’s historians, meanwhile, have shown little interest in the subject of party politics, instead drawing on personal papers, legal records such as wills, and records of female associations to illuminate women’s domestic lives, their moral reform activities, and the emergence of the woman’s rights movement.
      However, most historians have underestimated the extent and significance of women’s political allegiance in the antebellum period.  For example, in the presidential election campaigns of the 1840’s, the Virginia Whig party strove to win the allegiance of Virginia’s women by inviting them to rallies and speeches.  According to Whig propaganda, women who turned out at the party’s rallies gathered information that enabled them to mold party-loyal families, reminded men of moral values that transcended party loyalty, and conferred moral standing on the party. Virginia Democrats, in response, began to make similar appeals to women as well.  By the mid-1850’s the inclusion of women in the rituals of party politics had become commonplace, and the ideology that justified such inclusion had been assimilated by the Democrats.

GWD1-Q4:       
The primary purpose of the passage as a whole is to
A.        examine the tactics of antebellum political parties with regard to women
B.        trace the effect of politics on the emergence of the woman’s rights movement
C.        point out a deficiency in the study of a particular historical period
D.        discuss the ideologies of opposing antebellum political parties
E.        contrast the methodologies in two differing fields of historical inquiry
-----------------------------------------------------------------
GWD1-Q5:
According to the second paragraph of the passage (lines 20-42), Whig propaganda included the assertion that
A.        women should enjoy more political rights than they did
B.        women  were the most important influences on political attitudes within a family
C.        women’s reform activities reminded men of important moral values
D.        women’s demonstrations at rallies would influence men’s voting behavior
E.        women’s presence at rallies would enhance the moral standing of the party
------------------------------------------------------------------
GWD1-Q6:       
According to the passage, which of the following was true of Virginia Democrats in the mid-1850’s?
               
A.        They feared that their party was losing its strong moral foundation.
B.        They believed that the Whigs’ inclusion of women in party politics had led to the Whigs’ success in many elections.
C.        They created an ideology that justified the inclusion of women in party politics.
D.        They wanted to demonstrate that they were in support of the woman’s rights movement.
E.        They imitated the Whigs’ efforts to include women in the rituals of party politics.
作者: selma    时间: 2010-11-17 16:12

1.4Art & Culture
1.4.1广告★
In their classic article, Wilkie and Farris (1975) proposed that, in general, comparative advertisements will be more persuasive than their noncomparative counterparts. However, the bulk of empirical evidence has not supported this proposition. Although several studies have shown comparative ads can exert more positive effects than noncomparative ads on brand attitudes, purchase intentions, or purchase, comparative ads have also been found to reduce persuasion. Perhaps the most common finding has been that comparative and noncomparative ads produce very similar postcommunication (产品后续宣传) attitudes and intentions. Why have comparative and noncomparative ads so often been found to produce similar levels of persuasion? One rather obvious possibility is that null findings(无效)are simply the result of the fact that the particular comparative and noncomparative ads used in the test situation were truly equivalent in their persuasiveness. It may be, for instance, that the comparative copy communicated interbrand differences that were seen as trivial or unimportant. Similarly, failure to include adequate substantiation for the comparative claims could render them impotent (无力的,无效的). Even if comparative claims convey important differences with adequate substantiation, they may be no more effective than noncomparative claims when consumers are already aware of these differences. Another possibility, the one explored in this paper, is that the failure to detect persuasion differences between comparative and noncomparative ads may be the result of the types of measures used to test for such effects. Earlier investigations have often relied upon nonrelative or monadic (一元的) measures of postcommunication impressions (i.e., measures that assess beliefs, attitudes, and/or intentions toward the advertised brand without an explicit point of reference). However, it would appear that relative measures (i.e., measures that use the comparison brand as a point of reference in their assessment) are better suited for capturing the persuasive impact of comparative advertising. The rationale for this position is developed in the following sections.
One potentially important difference between comparative and noncomparative advertising is the ability of a comparative ad to encourage a particular point of reference during encoding of the information about the ad- vertised brand. Moorman (1990) points out that external reference points can enhance consumers' ability to process information as well as their comprehension of the information. As a result, consumers who lack the knowl- edge necessary to understand some information fully may benefit from the bench marks provided by reference information. External reference points may not only increase one's ability to extract meaning from a set of information, they may also affect the particular meaning extracted from the information. The presence of such reference points during processing may result in their becoming an integral part of the impressions which are formed. Consequently, consumers exposed to comparative ads which provide an explicit comparison brand should be more likely to form mental impressions of the advertised brand that are relative (to the comparison brand) in nature than they would following exposure to noncomparative ads.

题目
1. 开头那2个学者最同意下面哪个
答:comparative advertisements will be more persuasive than their noncomparative counterparts

2. 主旨题
答:an alternative explanation for “Why have comparative and noncomparative ads so often been found to produce similar levels of persuasion?” (对一个研究的品评)

3. Nonrelative 和 relative 对 postcommunication 作用的区别
答:without/with an explicit point of reference (Specifically point out the reference)

4. 为何研究的结果不对
答:the result of the types of measures used to test for such effects
作者: selma    时间: 2010-11-17 16:13

1.4.2美国立法△

第一段:

有两个专家一个叫K,一个叫L,他俩意见很一致,说研究出来federal regulation是为big business interest服务的,受这些business利益的影响,才会制定相应对其有利的法案。

第二段:

一个however转折,说不对,其实senator也不是完全受business影响来制定法律的。其实也受public interest的影响。然后作者就举了例子说有关一个地方的铁路train的Federal Act, 虽然All but one of the businesses 都不同意修这个铁路,但是senator还是坚持,一年之后这个法案生效了。然后说这个铁路限制了三种不同的行业使用,其中有agriculture,XX,和XX。这个法案对这三种行业的利益影响各有不同,有个行业得到好处,有个没得到好处,有个行业有消极影响。

题目:

1.原文说的是19X5年这个法案被提出,然后经过senator的不懈努力,在19X6年这个法案生效了。
答:选那个说这个法案用了一年最后生效的

2.which能undermine专家L的结论?
答:公民抱怨某厂的卫生状况,GOV就立法了REGULATION,这个厂如果要遵守就很cost

3. 主旨题
答:argue第一段的观点不对。
4. 下面关于ICC哪个选项是对的?
答:XX ACT 拓宽了ICC的power
作者: selma    时间: 2010-11-17 16:13

1.4.3 加拿大铁路 △
第一段:

是加拿大东西贯穿的铁路1885年修好了但到1900年才开始大量用。本来政府期望通过这条铁路来增加收入,但是很少人使用这条铁路。但是过了很长一段时间之后,加拿大才出现大量的人来使用这条铁路。

第二段:

解释了其中使用delay的原因。那一段时间天气非常不好,雨很少,因此农民的收成也不好,既然收成不好,他们也就没有兴趣把自己的农产品运到加拿大西边去。后来过了几年,天气好了,农民丰衣足食了,地也开根的越来越多了,发现西边的土地和市场越来越有吸引力了。于是这个时候铁路的优势就被显示出来了,越来越多的人靠着这条铁路从东到西。

题目:
1. 第二段起了个什么作用?
答:解释了第一段的现象。

2. 主旨题
答:提出现象解释原因(就是解释1885到1900为什么没人用)

3. 问为什么农民开始要乘铁路呢?
答:我选了西边的土地有吸引力(attractive)。
作者: selma    时间: 2010-11-17 16:14

1.4.4尾气处理△       

第一段:

虽然OZONE里面的ORGANIC 气体有大概一半都是汽车尾气排放的,但是这个可以通过安装一个净化装置减少它的尾气排放,但是现在最大的威胁就是INDUSTRY的废弃排放。现在有两种方法治理工厂污染:(1)用一种过滤方法,但是这种方法有缺陷,因为它只能过滤少量气体,气体量太大就saturated了。研究发现它只对小股小股的废气有用,当它在大量的气体排放出来的时候,这个装置就废掉了。(2)后来又有一种方法是把这些一有害气体燃烧掉再排放,这个方法会有by-product,且这个方法可能燃烧不充分需要加入HC助燃。


第二段:

后来一公司开发了新技术,能减少排放气体对臭氧层的危害,但仍然对臭氧有危害。但是文章那个最后说,这个副产品比起原来的那个破坏臭氧的气体来说对臭氧的破坏要小。作者支持这一种。

题目:

1.为什么filter这个方法在现实中没有用?
答:我选了只能small scale

2.文章结构
答:提出问题(臭氧层ozonosphere 变薄),然后给出几种解决方法,分析优缺点

3.文章主旨
答:选文章提了几个方法来治理污染的这个(大概意思)

4. 传统做法与新做法的区别
作者: selma    时间: 2010-11-17 16:14

1.4.5 广告2   model△

第一段:

当时传统的人认为, 广告要起作用的话, 必须要通过不断影响消费者, 促使其购买产品。如何评价advertisement的effectiveness呢?第一句说了one view,是直接评价advertisement的投入和产出(input and marketing/sales),但另外有人提出广告其实可以是建立一个model来分步 (stage) 分析advertisement在每一步的effectiveness, 在真正有demand之前,还有一些步骤如brand awareness之类的东西,所以就有第二种衡量广告的多层model,并建议用hierarchical 模型来对消费者进行渗透影响。传统的广告model只重视广告与销售的关系,也就是广告的费用和带来的销售增长之间的关系,而新的广告model则表明广告不仅仅和销售有关系,而且应该和XX有关系。

第二段:

第二个理论有很多的模型,但是大部分模型都有两个缺陷:一个是市场,另一个是广告针对的特定群体。然后某个人提出了一种新模式,和传统的继承理论有些不一样,这种模式说明广告对以下三个阶段的用户都有作用:一是对此广告不了解的客户;一个是想使用该产品的客户;还有一个是以前用过该产品并且对产品满意的客户。而传统模式则认为广告本身让客户在此三种模式中向上移动,这是不对的。


题目:

1. 有主题题
答:我选了比较中性没有褒贬态度的discuss...的那个选项;

2. 作者写 e的那个模型的作用

3. 第二种理论支持什么观点
答:广告不一定只有直接影响需求才是有效的
作者: selma    时间: 2010-11-17 16:14

When is advertising effective and when is it not? This question has often stimulated heated debate between two camps in the world of marketing and advertising (Barry, 1987). According to one view, advertising is effective only if it sells. Thus, advertising effectiveness is assessed by investigating the relationship between advertising expenditures and brand sales (e.g., Little,1979). The other view stresses that advertising can satisfy its ultimate objective of affecting demand only by establishing a hierarchy of intermediate effects in its audience. Thus, an advertising message or campaign may be evaluated against the objective of establishing a hierarchy of effects up to any particular stage, not necessarily the stage of demand (e.g., Colley, 1961). A compromise position is, of course, that any message or campaign should be evaluated in terms of the entire hierarchy of effects, including sales effects (Urban and Hauser, 1980).

Many hierarchy-of-effects models have been advanced for advertising effectiveness (for an overview, see Barry, 1987). Each model in this paradigm has assumed a particular sequence of stages that consumers pass through until demand is affected. For instance, Colley's (1961) defining-advertising-goals-for measured- advertising-results (DAGMAR) model assumes a sequence of awareness, comprehension, conviction, and action, whereas McGuire's (1978) information-processing model (IPM) assumes a sequence of presentation, attention, comprehension, yielding, retention, and behavior. Two major criticisms have been raised for such traditional models in the hierarchy-of-effects paradigm. One is that they fail to consider the marketing situation in which an advertising message is transmitted or an advertising campaign is run and, particularly, the consumer audience at which the message or campaign is targeted. According to Ehrenberg's (1974) awareness-trial-reinforcement (ATR) model, for instance, repeated advertising may be effective in three successive stages of consumer behavior, gaining brand awareness, making a trial purchase, or stimulating and sustaining a repeat buyinghabit if prior experience was satisfactory. Whereas the traditional models present advertising effectiveness as a sequence of responses up to a particular stage in the hierarchy, the ATR model conceives it as a response at a particular stage in the hierarchy depending on the history of consumer behavior.

Another stage model that has been advanced as a challenge to the sequence models developed within the traditional view is Ray's (1973) dissonance-attribution hierarchy, which identifies the following three stages: brand purchase based on nonmedia or nonmarketing communication sources, attitude change based on experience with the brand purchased, and selective and biased learning of advertising communications. Thus, advertising may be effective only at the third stage by aiding the consumer in his or her purchase decision through dissonance reduction or self-attribution (also identified as reinforcement mechanisms by the ATR model).

It has been argued by Preston and Thorston (1984) that stage models do not apply to the same situation as the sequence models developed within the traditional view and therefore cannot be considered a challenge to those models. It will be argued here, however, that the stage models can be parsimoniously (极度俭省地,吝啬地) incorporated into a sequence model if such a model is generalized to represent situational dependency. Actually, it will be acknowledged that McGuire's (1978) IPM already adopts this generalized view on the hierarchy of effects. In its present state of development, however, the IPM remains vulnerable to the second major criticism raised regarding traditional models in the hierarchy-of-effects paradigm, which is that they are overly restrictive in assuming that cognitively complex changes in consumer attitudes are necessary for effective advertising. Under Krugman's (1965) low-involvement hierarchy, for instance, repeated advertising may induce nonverbalizable changes in brand perception that are sufficient to induce purchase. From this point of view, complex attitudinal changes do not occur prior to purchase in response to advertising but only after purchase on the basis of experience with the brand. This article will proceed by discussing a model according to which the enforcement of cognitively complex changes in consumer attitudes represents one out of two viable options for effective advertising.

Petty and Cacioppo's (1981, 1986) elaborauonqikelihood model (ELM) has been advanced as a general framework for the study of persuasion in the field of social psychology. With its application to advertising communications (Petty and Cacioppo, 1983; Petty et al., 1983), the model has obtained a great popularity in the field of consumer behavior. This section will provide a brief review of the model.

The ELM predicts changes in attitude toward an advertised brand, where an attitude refers to a global evaluation of the brand. The model identifies two distinct routes toward attitude change. One is the central route, along which the consumer changes his attitude on the basis of elaboration on arguments.
Here, arguments refer to message elements considered relevant for assessing the true merits of the advertised brand, whereas elaboration refers to the learning of arguments, the generation of thoughts about these arguments (cognitive responses), and the integration of these thoughts into one's attitude structure. The other is the peripheral route, along which the consumer may change his or her attitude on the basis of a variety of processes, for instance, through heuristic (启发式的) inference of brand quality from message elements, through association of message elements with the brand, or through mere exposure to the brand.
The ELM assumes that the probability of following the central route (elaboration likelihood) depends on whether the consumer wants to assess the true merits of the advertised brand (motivation) and whether be or she can assess its true merits (ability). High motivation and high ability are singly necessary and jointly sufficient conditions for a high probability of following the central route. In the case of low motivation and/or low ability to assess the true merits of the advertised brand, the ELM assumes a high probability of following the peripheral route (hereafter referred to as the reciprocity postulate). be less than highly (un)motivated and/or less than highly (un)able to assess the true merits of the advertised brand, the ELM assumes an elaboration-likelihood continuum. The probability of following the central route changes continuously with the level of motivation and ability (hereafter referred to as the continuity postulate). In conjunction with the reciprocity postulate, the continuity postulate implies that elaboration likelihood may range from a high probability of following the central route, through a 50-50 probability of following either the central or the peripheral route (see the "luck" factor depicted by Cacioppo
and Petty, 1989, p. 80), to a high probability of following the peripheral route. With respect to attitudinal changes in a consumer audience, then, the ELM predicts a main effect of argument quality under high elaboration likelihood, moderate main effects of argument quality and cue attractiveness under moderate elaboration likelihood, and a main effect of cue attractiveness under low elaboration likelihood.

The ELM further assumes that thoughts about arguments may be systematically biased against or in favor of the advertising claim (the biased-elaboration postulate). Initial attitudes toward the brand are assumed to be a major source of biased elaboration. One will be tempted to proargne or bolster a claim that is congruent with one's initial attitude and to counterargue a claim that is incongruent with one's initial attitude. Thus, attitudinal changes along the central route may be biased upward or downward, depending on the congruency or incongruency between the advertising claim and the initial attitude of the consumer.

Finally, the ELM assumes various consequences of the route followed toward attitude change. Attitudes changed along the central route are more persistent, more resistant to counterpersuasion, and more predictive of behavior than attitudes changed along the peripheral route.




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