Title: What Makes a Leader? (Daniel Goleman)
Author: Daniel Goleman
Source: Harvard Business Review, Nov-Dec 1998 p93(1)
Abstract: Effective leaders possess a high degrees of emotional intelligence. Along with IQ and technical skills, emotional capabilities are the enry-level requirements for executive positions. Emotional intelligence is playing an important role at the highest levels fo the company, andis often linked to exceptional performace. Social skill is another key component to successful management.