39.    

After its customers complained about being pressured to buy unneeded insurance, an insurance agency stopped rewarding its agents for high sales volume and instead gave them bonuses for high levels of customer satisfaction.  Under this new plan, both customer satisfaction and the insurance agency's sales increased.

(B) Agents listened more closely to customers of long standing and were able to sell them additional insurance policies that met new needs.

(C) Agents more frequently postponed completing the attendant paperwork even after the terms for an insurance policy were settled to the satisfaction of the client.

(D) Dissatisfied customers of other agencies, attracted by the reports of the change in agency policy, became customers of the agency.

(E) Having come to trust the increased judiciousness of the agents' recommendations, customers approached the agency to discuss and ultimately to buy more supplementary insurance than they previously had bought under pressure.

      答案为什么是c，能解释一下每一项吗

a说老客户会拉新客户

b说可以卖更多给客户 more closely

c more frequently postponed 延期当然不好

d 客户更多

e 卖得更多 buy more

这种题看more后面的形容词最快了