考完脑袋一片空白，只记得作文题目，虽然结果不错750（M:50;V:40）

Argument:

39. The following appeared in an Avia Airlines departmental memorandum.

“On average, 9 out of every 1,000 passengers who traveled on Avia Airlines last year filed a complaint about our baggage-handling procedures. This means that although some 1 percent of our passengers were unhappy with those procedures, the overwhelming majority were quite satisfied with them; thus it would appear that a review of the procedures is not important to our goal of maintaining or increasing the number of Avia’s passengers.”

Issue

11. “When someone achieves greatness in any field — such as the arts, science, politics, or business — that person’s achievements are more important than any of his or her personal faults.”