OG11TH-35 Advertisement: today's customers expect high quality. Every advance in the quality of manufactured products raises customer's expectations. The company that is satisfied with the current quality of its products will soon find that its customers are not. At MegaCorp, meeting or exceeding customer expectations is our goal. Which of the following must be true on the basis of the statements in the advertisement above? A. MegaCorp's competitors will succeed in attracting customers only if those competitors adopt MegaCorp's goal as their own. B. A company that does not correctly anticipate the expectations is certain to fail in advancing the quality of its products. C. MegaCorp's goal is possible to meet only if continuing advances in product quality is possible. D. If a company becomes satisfied with the quality of its products, then the quality of its products is sure to decline. E. MegaCorp's customers are currently satisfied with the quality of its products. Answer is C OG对B的解释是: The ads says that customers expectations come from the quality of the product itself, not from how MegaCorp anticipates those expectations. 我不太理解这句话的解释,谁可以翻译一下? B为什么是错的呢? |