OG12 CR 33, 有关B项的解释

clairesslc

33. Advertisement: Today’s customers expect high quality.
Every advance in the quality of manufactured products
raises customer expectations. The company that is
satisfied with the current quality of its products will
soon find that its customers are not. At MegaCorp,
meeting or exceeding customer expectations is
our goal.
Which of the following must be true on the basis of the
statements in the advertisement above?
(A) MegaCorp’s competitors will succeed in
attracting customers only if those competitors
adopt MegaCorp’s goal as their own.
(B) A company that does not correctly anticipate the
expectations of its customers is certain to fail in
advancing the quality of its products.
(C) MegaCorp’s goal is possible to meet only if
continuing advances in product quality are
possible.
(D) If a company becomes satisfied with the quality
of its products, then the quality of its products
is sure to decline.
(E) MegaCorp’s customers are currently satisfied
with the quality of its products.

答案：C，但是B项为何不对？不太理解OG的解释：

OG B项解释：“B this is not well supported. the passage leaves open the possibility that a company that advances
the quality of its products would still fail to meet the expectations of its customers.”

求高人解释

clairesslc

thanks, and should pay attention to rule out choices with words like "certain, sure"  first.

lenghongmin

This is a must-be-true question, one of the easiest for CR because the answer HAS been stated in the stimulus. You job is just to find it!

C is totally true.

B is wrong because the words "is certain to fail." Nothing in the world is certain except tax and death! Even in the GMAT world. A company may not correctly anticipate the expactation of its customers.  However, the same company can still advance the quality of its product. Just in a different way from that of the expectation.